JamBase FAQs

JamBase exists to help music fans Go See Live Music. JamBase is a trusted source of concert discovery as well as a valuable tool to plan and manage going to see live music.

We seek to provide the most complete, accurate and timely concert information available anywhere, and continue making it better. And to explore, experience, and expose music of true substance and character. JamBase is deeply committed to supporting and growing the live music community. We believe in the power of live music to heal, inspire, and change the world.

Learn more about JamBase.

Here are all the ways to contact JamBase:

• Ad Sales & Promotional Services
  Get in touch with our sales department about advertising and promotional services.

• Corrections & Updates
  Tour Date Fixes, Contact Info, Venue Information, Broken Links, etc.

• Bugs & Technical Issues
  Error messages, unexpected website action, general technical geek stuff.

• General Inquiries
  Have a more general question or concern? Good or bad, tell us here.

JamBase provides links to purchase tickets but is not directly involved in transactions related to ticket purchases. Contact the ticketing outlet you purchased tickets from with any questions regarding refunds or any other issues.

Yes! Interested in licensing JamBase’s comprehensive database of the world of live music? Learn all about our API.

Yes! JamBase has native apps for both iOS and Android.

JamBase can help elevate your listings to make them more discoverable by our users, and can also help advertise your events to highly qualified, local audiences of live music lovers.

Please reach out to sales@jambase.com for more information or fill out this form and we’ll get back to you.

You may use this online payment form to submit payment for a campaign via credit card or PayPal, or you may send a check to:

JamBase, Inc.
200 Portland Street, Ste 500
Boston MA, 02114
United States

No, it’s free to place listings on JamBase.

JamBase works diligently to be a comprehensive and trustworthy source for all live music but we might have missed something you know about.

Please take a moment to confirm the content isn’t on our site, then choose a link below based on the type of content you’d like to submit:

• Add a Concert / Show (see below if you’d like to submit a full tour or claim profiles)

• Add a Festival

• Add a Venue

• Add an Artist

• Add a Livestream

For full tours, you can send an Excel spreadsheet to tourdates@jambase.com with the following columns in this order:

• Artist
• Date
• Venue
• City
• State
• Ticket Link optional

This can be sent as often as you like, and your listing will be updated.

JamBase Manager allows venues and artists to manage their shows and listings on JamBase.

Once you create an account and get verified you can quickly add and edit shows, add ticketing links and pricing, update profile and social links, and more.

We welcome your pitches and story ideas. Please complete our editorial submission form so we can review and clear your idea first.

Note: JamBase does not publish traditional album “reviews” but new music can be submitted for other coverage.

If you’d like to photograph a show for JamBase you can submit a request using our editorial submission form.

Please be sure to include a link to your portfolio.

JamBase is not currently accepting playlist submissions.

When logged into a JamBase account head to the Sync tab in your Concert Calendar.

Once there you’ll see buttons to sync your JamBase Concert Calendar of saved shows to Google or Apple’s iCal. It will take you through the steps to set up.

There are a few places to filter concert listings by just those recently announced.

• Home page: On the Home page lick the “New” filter on top of the Upcoming Concerts module to see concert listings from the last 30 days.
• Concert Finder: On the Concert Finder and can drill down on the recently announced filters to “Any Time”, “Past Week” and “Past Month”.

Click the “Join” link at the top of any page to sign up for a free JamBase account so you can track artists, manage your concert calendar, get recommendations and notifications, and more.

When logged in to your JamBase account you can visit the settings page to update your account and profile as well as your location and subscription preferences.

To request the deletion of your personal data from our website you may:

• Use our Request Account Deletion form

• Email info@jambase.com

• Send postal mail to JamBase, Inc. 200 Portland Street Ste 500, Boston, MA 02114-1700, United States

It may take up to 48 hours from the time we receive your request for your data to be deleted.

If you are receiving more email than you would like, you can instead manage your subscription preferences.

Here are links to our complete privacy policy and terms of use.