General Tech Forum

Feature Requests & Questions

5 Total Messages • Page 1 of 1 •
Hey Andy
Drpetervenkman
Drpetervenkman
7/11/2010 08:35 PM

I am not really receiving e-mail to tell me someone is responding in the threads I am posting in?

Is it a problem at my end or is it something that you guys have to address? I know some other users are having the problems.

Thanks for any help that can be provided.

TiedyeVikki
TiedyeVikki
7/12/2010 12:32 PM

Yeah I've been having this problem again for the past several months but keep putting off reporting it. I'm not getting email notifications of new posts, PMs, or reminders of shows on my calendar. However, I AM still getting emails when new shows are added for my tracked artists, and the promo emails. My internet provider is still Comcast. They recently changed their security from McAfee to Norton, but I had the problem both before and after the switch, so it's not that.

The emails do not end up in my spam folder in either my Outlook Express or my Comcast mail... I check them both regularly. I even have Comcast programmed to send all JamBase emails directly to my inbox, from the last time I had this problem, but it makes no difference (didn't last time either). They are just completely missing.

I started a thread in the General Discussion forum like a week ago asking people to post if they were having a problem or not, and what internet provider they used. The only useful responses were from Drpetervenkman who started this thread (thank you), and milesgone who said he's not having a problem (and he's one who did last time).

I hope this gets fixed soon... I miss my email notifications! Not sure why I delayed so long in reporting the problem to Mason... he's the one I worked with last time.

--Vik

Drpetervenkman
Drpetervenkman
7/16/2010 02:47 PM

I really want those e-mails too. I like this site a lot but it loses a lot of it's appeal when I constantly have to keep checking to see if anyone has replied after me in a thread.

Anytime , Vik.

TiedyeVikki
TiedyeVikki
8/27/2010 09:43 AM

This problem was never fixed, and I want my emails, so... *BUMP*

TiedyeVikki
TiedyeVikki
11/19/2010 12:45 PM

Andy, Mason, somebody, anybody... can we get this email notification problem fixed, please???

By using the forums you agree to comply with our Terms of Use