Shows Help

  • Can I add a show to JamBase? Yes! We highly encourage you to add shows to JamBase if they are not yet listed. First, you must be a registered user and logged in to JamBase. Then you can add the show from the Add a Show form. We've put the Add Show link in a few spots on the site for convenience.
  • How do I make changes to shows already listed on the site? To submit a correction, please fill out the Fix Form and be sure include all pertinent information (artist, date, venue, city, state, and a description of the correction).
  • How do I add a show to My JamBase Calendar? Adding a show to your My JamBase calendar is a fun and simple way to keep track of your upcoming shows and to keep your friends in the know about your show schedule. You must be a registered JamBase member and be logged in to begin adding shows to your calendar. You can add the show anywhere you see the "Add to Calendar" Add to My Calendar icon or Add to My Calendar button. You will know that it's been added when the icon or button changes to an orange check mark I'm Going! or I'm Going!. You can click this new icon link once again to go directly to your newly updated My JamBase Calendar.
  • I don't want anyone to know I'm going to a particular show-can I hide shows from the public? You definitely can choose how you want to share each show on your My JamBase calendar. You can opt to "Keep Private" which will ensure that your profile avatar does not appear on the event page. "Share with Friends & Groups" will allow only your friends and related group members see that you've added this show. And then finally, "Share with Everyone" will allow any public website visitor to see that you are going to the particular show. You can update this setting by going to My JamBase > My Calendar, then by clicking on the show in your calendar that you wish to change. A small pop-up window will appear above your calendar.
  • My plans have changed! How can I remove a show from my calendar? You can remove a show from your calendar by going to My JamBase > My Calendar and then clicking on the show in your calendar that you wish to delete. A small pop-up window will appear above your calendar where you can click the "[Remove show from My Calendar]" link at the bottom. If you are in the List View of your My JamBase calendar, simply click on the X Delete Icon next to the listing you'd like to remove.
  • Where do I change the show reminder for a concert in my calendar? Show Reminders are a great way to ensure that you don't forget that a show you're looking forward to is coming up. You can change the reminder option for each show in your calendar by going to My JamBase > My Calendar. Click on the show in your calendar that you wish to change. A small pop-up window will appear where you can change the "Remind Me" option as well as the share settings.
    Additionally, you can change the default reminder in your profile by going to My JamBase > My Account Info and changing the "My Show Reminders" option. Note that this will not change shows you've already added to your calendar, but will apply to any show you add to your calendar in the future.
  • How do I add a festival to the festival guide? To add a festival to the festival guide you use the Add Festival link.
  • How do I add an unlisted venue to JamBase? We encourage you to add unlisted venues but please be sure to do a comprehensive search prior to adding a venue that appears to be unlisted. If you don't find what you are looking for you can add a venue to JamBase using the Add Venue link.
  • Am I able to upload shows to the website without having to entering them one by one? Absolutely! If you have more than 20 shows to add, we encourage you to send us a csv file or an excel sheet to tourdates at jambase.com. For more information please see our JamBase Tour Broadcast information here.
  • I entered shows into JamBase but I don’t see them. Where are they? When I try to add them again it says the show is already listed. What is going on? Don't worry, they are almost there! All newly added shows must be approved internally before going live on the site. This takes a couple of hours during the work week and longer on nights, weekends, and holidays. Please check back shortly and you should see them live!
  • How do I enter multiple shows per day for an artist? If there is more than one show for an artist on a given day, please fill out our Fix Form with all of the information for the second show (artist, date, venue, city, state) and we will post it for you.
  • How do I find shows in my area? You can find local shows using the "Show Finder" on the JamBase homepage and under the "Shows" tab. You can use any combination of the Artist, Venue, City, State, and Date Range to find what you're looking for. Or you can find shows in your area by entering the location, zip code or a variety of search criteria into the single-search box in the header of any page on JamBase.com.

Still not finding your answer? Don't worry, we're here to hear you. Please use our Contact Us page to ask us another question.

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